Terms & Conditions

Terms & Conditions

Bookings are subject to the following terms and conditions as agreed to at the time of booking.


  • A contract between you (guest) and us (owner) will come into existence when we receive payment of deposit and accept your booking by issuing a confirmation of booking for the holiday dates shown in the rental agreement. The contract binds you and all the members of your party. It is your responsibility to ensure that all members of your party accept the terms of the contract set out set out in these terms and conditions of booking. Failure to disclose all relevant information or comply with these terms and conditions may lead to termination of the contract and loss of booking.


  • A non-refundable deposit of 25% of the holiday price is payable at the time of booking. Bookings made less than eight weeks before your arrival date must be accompanied by the full amount of the holiday charge.


  • The balance must be paid so as to arrive no later than eight weeks before the commencement of your holiday. If the balance is not received by the due date, then your holiday will be treated as a cancellation and the client will remain liable to pay the balance of the rent.


  • All cancellations must be immediately notified by telephone and then in writing using the available contact information in this document. If you cancel your holiday more than eight weeks before it is due to start, then your deposit will be forfeit. If you cancel less than eight weeks prior to the holiday, then the full balance remains due and is not refundable.


  • We STRONGLY advise that you take out comprehensive travel insurance. If you choose not too then you accept responsibility for any loss you may incur due to your cancellation.


  • Your booking will not be cancelled by the owner except in exceptional circumstances beyond our control. Notification will be given of the cancellation as soon as possible and we will offer replacement dates or refund all payments made for your holiday. Our liability for cancellation will be limited to payments made for us.


  • The number of persons using the accommodation at any time must not exceed the agreed upon total at time of booking, and only those people listed on the booking form can occupy the cottage or mobile home. We reserve the right to terminate the booking without notice and without refund in case of breach of this condition.


  • Bookings cannot be accepted from persons under eighteen years of age


  • We (the owner) reserve the right to refuse a booking without giving any reason.


  • We or our representative reserve the right to enter the accommodation at any time to undertake essential maintenance or for inspection purposes.


  • Tenancies normally commence from 5pm unless otherwise agreed and guests are required to vacate the accommodation by 9am on day of departure for them to be thoroughly cleaned prepared for incoming guests. We ask that you leave the accommodation in a neat and tidy manner, clear any dishes from the sink and empty bins on your departure. 


  • Pets (unless specified in booking contract for accommodations Albany and Abbey View only) and smoking anywhere on the premises will result in immediate termination and forfeiture of all payments. This must be strictly adhered to and any damage or extra cleaning caused by pets or smoking will be at the expense of you. Pets are only permitted in advance agreement with the owner in two specific accommodations.


  • Damage to property- Please treat the facilities and accommodation with due care so that other guests may continue to enjoy them. In the event that you notice damage in your accommodation please let us know immediately so we can take appropriate action. If there have been any breakages during your stay, we would be grateful if you could advise us before you leave. The accommodation will be inspected at the end of the holiday and you may be charged for any loss or damage found.


  • Please lock all doors and close windows when the accommodation is unoccupied.


  • We (the owner) reserve the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.


  • Please note that in the event any keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you.


  • The client may in no circumstances re-let the property


  • The internet connection is available (at no extra cost) subject to technical availability.


  • All inventory must remain in the property it was in and not be taken to another property


  • Children under 18 must be supervised by their parents/guardians at all times.


  • We reserve the right to terminate a holiday without compensation where the unreasonable behaviour of the other persons named on a booking may impair the enjoyment, comfort, or health of others.


  • Any problem or complaint which the client may have concerning their holiday must be reported to us (the owner or representatives) and we will endeavour to put matters right. Any complaints not reported to us at the time and after the client has left the premises will not be considered by the proprietor.


  • We reserve the right to make reasonable amendments or additions to these terms and conditions without notice.



  • This property is privately owned and is our home. We expect all guests to enjoy the facilities and treat the property with the same respect that they would with their own house. 


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